The SA Health Hotline is an independent and confidential service available to receive information related to improper conduct, unlawful or unethical behaviour, and supports SA Health’s values and the Code of Ethics for the South Australian Public Sector. Please note that some public sector employees, such as health professionals and lawyers, are also bound by codes of conduct specific to their profession. In such cases, employees must consider both the Code of Ethics for the South Australian Public Sector and their professional codes.

SA Health workers can report incidents and concerns over the behaviour of other employees, suspected misconduct, unethical actions, disrespectful behaviours, and any other matters of concern.

Public Interest Disclosures (PID) disclosures regarding corruption in the SA Public Sector cannot be made through the SA Health Hotline.

If such information is provided it will not carry protection under the PID Act.  A disclosure under the PID Act can be made to a relevant authority. For example, it can be made directly to a PID Responsible Officer who is an employee of SA Health. Responsible Officers are listed on the SA Health intranet. Alternatively, PID reports can be made directly to the OPI or the Office of the Commissioner for Public Sector Employment.  In the case of serious or systemic misconduct or maladministration, a complaint can be made to the Ombudsman.

It is a mandatory reporting obligation for all Public Officers (as defined in the PID Act) to make a report to the Office for Public Integrity (OPI) where they have a reasonable suspicion about conduct which could be corrupt.

For more information on the PID Act please refer to this ICAC’s Public Interest Disclosure Guideline and also see the Commissioner for Public Sector Employment website on Raising Integrity Concerns.

Stopline is an Australian company which specialises in providing integrity services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your report to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the report recipient at SA Health. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date. 

SA Health is committed to the protection of genuine disclosers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. SA Health has appointed Stopline to enhance confidentiality and anonymity within SA Health with respect to disclosure procedures.

Stopline enables employees, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the report recipient at SA Health. The program then necessitates procedural requirements dealing with and finalising the outcome of the disclosure.

A person within SA Health is responsible for ensuring that all serious complaints are handled appropriately. The report recipient is responsible for SA Health’s role in managing disclosures and being the contact point for both Stopline and SA Health.

You can contact Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious reports occur very infrequently. Stopline focuses on the message, not the messenger. The report recipient may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, time frames that apply and the result of any investigation and action taken as that information is communicated with Stopline. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods outlined on the home page to receive feedback.